Delay Repay Claim Form

Season Ticket Holders
My Delay Repay Account

Cymraeg English

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Benefits of creating an account:

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2023 Tracsis Travel Compensation Services Ltd | Version- 1.1.w i-090865ce2c7ac3787

Industrial Action

If you were unable to travel due to industrial action, and you purchased your season ticket with Transport for Wales, please submit a claim using this form and select ‘Strike Action’ as your reason for delay.

If you were unable to travel due to Industrial action and your ticket was NOT purchased from Transport for Wales, ticket holders should contact the retailer where the ticket were purchased. For any further queries, please contact us via our Contact us form here

https://tfw.wales/help-and-contact/rail/contact-us