Delay Repay Claim Form

Season Ticket Holders
My Delay Repay Account

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Benefits of creating an account :

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2023 Tracsis Travel Compensation Services Ltd | Version- 1.1.u i-09d031536e55967f9

Industrial Action

If you were unable to travel due to industrial action, and you are a Season Ticket holder, please submit a claim using this form and select 'Strike Action' as your reason for delay.

All other ticket holders should contact the retailer where the ticket was purchased or contact us via our Contact us form here - https://tfw.wales/help-and-contact/rail/contact-us