Delay Repay Claim Form

Season Ticket Holders
My Delay Repay Account

Cymraeg English

Please provide your email below.

Don't have an account? Sign up here

Email Address

Please complete the Recaptcha in order to proceed

if the email you have provided is linked to an existing unverified account you will receive a verification link shortly

Benefits of creating an account :

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2022 Tracsis Travel Compensation Services Ltd | Version- 1.1.r i-0b2f748f51fe2cad9

Industrial Action

If you were unable to travel due to industrial action, and you are a Season Ticket holder, please submit a claim using this form and select 'Strike Action' as your reason for delay.

All other ticket holders should contact the retailer where the ticket was purchased or contact us via our Contact us form here - https://tfw.wales/help-and-contact/rail/contact-us