Delay Repay Claim Form

Season Ticket Holders
My Delay Repay Account

Cymraeg English

Please provide your email below.

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Email Address

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if the email you have provided is linked to an existing unverified account you will receive a verification link shortly

Benefits of creating an account :

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2023 Tracsis Travel Compensation Services Ltd | Version- 1.1.v i-056c08137f3efa3d2

Industrial Action

If you were unable to travel due to industrial action, and you purchased your season ticket with Transport for Wales, please submit a claim using this form and select ‘Strike Action’ as your reason for delay.

If you were unable to travel due to Industrial action and your ticket was NOT purchased from Transport for Wales, ticket holders should contact the retailer where the ticket were purchased. For any further queries, please contact us via our Contact us form here

https://tfw.wales/help-and-contact/rail/contact-us